SMI offers the client an engineering staff with consolidated experience to plan in due advance the installation of the machinery purchased into the production line.

Every intervention of SMI personnel is accurately programmed together with the machine’s end user to respect agreed timing and production schedule, in order to minimize discomforts during installation, start-up and commissioning operations. SMI Customer Service Centre operates through a network of technical assistance centres all over the world, which supplies 360° support, through highly qualified mother-tongue personnel.